We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

george-p's avatar
george-p
New member | Level 2
2 years ago

How can I fully uninstall Dropbox?

I was looking for advanced instructions on how to fully uninstalling Dropbox, but I could not find any.   The standard uninstallation instruction leaves a bunch of leftover files/apps/startup i...
Desktop
Uninstall
  • Hannah's avatar
    Hannah
    2 years ago

    Hey george-p, thanks for joining us on the Dropbox Community!

     

    We do have an article that gives you instructions on how to perform a more advanced reinstall of the Dropbox app.

     

    If you follow steps 1-4, you should be able to accomplish what you want.

     

    Here's the article for your convenience.

     

    Let me know if you have any questions.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey george-p, thanks for joining us on the Dropbox Community!

 

We do have an article that gives you instructions on how to perform a more advanced reinstall of the Dropbox app.

 

If you follow steps 1-4, you should be able to accomplish what you want.

 

Here's the article for your convenience.

 

Let me know if you have any questions.

deejay4704's avatar
deejay4704
Explorer | Level 3
8 months ago

Hannah, I reviewed your post and the linked article in conjunction with my efforts to uninstall Dropbox and reinstall it using a completely different account.  What I've experienced on several attempts, including manually deleting everything named "Dropbox" on the C:/ drive, drove me down to the information in the article about using RegEdit.  I have used RegEdit quite a few times but it is always a last result and most people consider that necessity to suggest bad design on the installation/uninstallation software.  It is still quite easy to make a mistake in RegEdit with disastrous effects.

 

Is there really no other way to completely disengage this computer from the previous Dropbox account ?  Is anyone working on a safer, more robust solution to this issue ?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi deejay4704, the advanced uninstallation is intended to remove all traces of Dropbox on a machine.

     

    Signing out of the desktop app is enough to unlink the device from a specific Dropbox account, if that is what you require.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!