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Forum Discussion

jessicatee's avatar
jessicatee
New member | Level 2
7 years ago

How can I disable the Dropbox Badge?

WHY WHY WHY is there a unkillable drobox badge following me to every program!!!!!!!
Desktop
Setting up the apps
  • Walter's avatar
    Walter
    7 years ago

    Hey there jessicatee - sorry to hear about this. 

     

    You can disable it by clicking on the Dropbox icon in your system tray, then the gear icon, then Preferences. You'll then have the option to choose when you'd like to see the Dropbox badge: "Always show", "If others present" and "Never show." 

     

    To completely disable the Dropbox badge, select "Never Show" from the drop down menu. That will prevent Dropbox from showing the badge on your Office documents.

     

    Hope this helps and let me know if you need anything else! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hey there jessicatee - sorry to hear about this. 

 

You can disable it by clicking on the Dropbox icon in your system tray, then the gear icon, then Preferences. You'll then have the option to choose when you'd like to see the Dropbox badge: "Always show", "If others present" and "Never show." 

 

To completely disable the Dropbox badge, select "Never Show" from the drop down menu. That will prevent Dropbox from showing the badge on your Office documents.

 

Hope this helps and let me know if you need anything else! 

  • MNGUYEN89's avatar
    MNGUYEN89
    New member | Level 2
    5 years ago

    This is the most annoying feature. This should come turned off as a default and people can turn it on if they want OR put a button on the badge to click to NEVER show it again as opposed to just HIDE.  This feature makes me want to switch from Dropbox to something else. 

  • PeterPan123321's avatar
    PeterPan123321
    Explorer | Level 3
    5 years ago

    You didn't answer the question. Now that the badge is not shown anymore, is it actually turned off or does it still run in the background and read all the files I'm using? There are 3 background processes running on my machine that are conveniently called "dropbox" without any further information about what they are doing (on top of the updater and the sync processes). Is the badge one of those? Does your solution turn it off or does it just hide the popup?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi PeterPan123321; welcome aboard and thanks for joining our discussion here.

       

      I'll be glad to look into this for you so could you please forward me a screenshot of what you described so I can have a visual too?

       

      Thanks a bunch! 

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