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em7yn's avatar
em7yn
Helpful | Level 5
2 months ago

Have trouble with Dropbox deciding to re-index shared folders on MacOS since Monterey.

Hello, Thought I'd start a discussion to see if anyone has any advice on Dropbox and MacOS. Since MacOS 12.4 we've struggled to have a consistent working app. We have just over 100 Macs, and c...
Desktop
Mac
em7yn's avatar
em7yn
Helpful | Level 5

For the latest issue, it's happened since being on MacOS 13, so over a year.
All of our Macs are on File Provider. No external drives are uses.



Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey em7yn, thanks for the info! 

 

Are there any differences between the two files when you view them?

 

Can you please send me a screenshot of the error you're getting and how the folder looks on your end so that we have a visual too?

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