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Forum Discussion
Give users the option to NOT have PDFs flattened (so links in documents stay active / clickable)
I noticed with great surprise that Dropbox Sign would not only by default flatten PDFs where links were previously added, there is also no option to reverse/enable this. So that links would open in a...
Walter
Dropbox Staff
Dropbox StaffHey easyandimpactful, thanks for sharing your thoughts on this with us and welcome to the Community!
I just wanted to mention that this option is actually available on the Premium plan of Dropbox Sign (you can see it listed under the 'Advanced signer fields' option on this page).
This means that our system will flatten the PDF’s once they are uploaded into the editor so any clickable link on the original PDF won’t work unless you use the mentioned feature of the Premium plan.
I hope this helps!
Hi Walter, thank you for responding. But what you describe is the opposite of what your colleague told me just this morning and another colleage the day before. They stated that also the Premium plan would not allow the links to stay clickable. I am sure you can re-read these messages in your system. Are you 100% sure that this works and if so, could you help me find a way to test this Premium plan for some short time? Since I heard contradicting options, I need to be sure that this works smoothly and efficiently with no further manual action from my side needed, aside from uploading the PDF with the links. Thank you!
