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Forum Discussion
Get rid of preview pane in iPad app!
New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Hi Ian,
The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.
In the latest version of Dropbox for iPad, v 160 (got it on Sep 27,2019) the X on the split screen when looking at the larger size of a thumbnail photo has disappeared. This stops me from going back to full screen files or thumbnail photos. This is a real pain as now I am restricted to 3 wide only colum of thumbnails...
how can I get the X (close) back or is this a bug?
Walter
Dropbox Staff
Dropbox StaffHello KateRobert - welcome to our Community!
At first, could you send me a screenshot of how this looks like on your end and the steps you take that result in this so I can investigate further?
In addition, have you by any chance tried to reboot your iPad to see if this resolves this matter?
Moreover, could you please try to clear the cache on your app and then sign out and back into your Dropbox account to make sure we've covered all bases?
To clear your cache, please follow the steps listed below:
- Navigate to the “Personal” tab
- Tap the gear icon in the upper-left corner of the screen
- Select “Clear Cache”
Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.
Let me know how this goes and we'll take it from there.
EDIT: I merged your post under this thread as the issue you described seem to be related with the one outlined here.
