We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
7 years ago

Get rid of preview pane in iPad app!

New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Mobile
Setting up the apps
  • Maple's avatar
    Maple
    7 years ago

    Hi Ian,

     

    The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff

Hello wonton46! :taco:

Welcome to Community and thanks for reporting the issue you are facing here. 

What version of Dropbox you have there? 

How much space is left in your iPad device?

As a first step please reboot your device and let me know if things get better after that.

Thank you! :nerd:

wonton46's avatar
wonton46
Explorer | Level 4
6 years ago

I have rebooted the iPad. There is 231 GB space available and I am using 158.2.6 version of Dropbox. 

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thank you for the additional info. 

    If rebooting didn't fix it, next step is to reinstall. No worries, reinstalling the application will not affect your files. 

    Let me know if the issue persists. 

    • wonton46's avatar
      wonton46
      Explorer | Level 4
      6 years ago

      I deleted Dropbox and reinstalled and still have the same issue :(

      • Fiona's avatar
        Fiona
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Thank you for getting back to me about this. Is the "x" missing completely or just not responding? 

        Can I reach out to you via email to further check on this please?

        I can use the address you have associated with your account in Community. 

         

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!