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Forum Discussion

  • miguelstc's avatar
    miguelstc
    New member | Level 2
    10 months ago
    I have the same problem. I got the pop-up on the website with the promotion of an additional 1GB with Dropbox Passwords, I followed the steps and when I finished, the promised GB was not added.
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hey miguelstc - thanks for letting us know about this.

       

      Would it be OK with you if we reached out via email to have a further look internally? 

      • feynon's avatar
        feynon
        Explorer | Level 4
        9 months ago

        I encounter the same challenge mentioned by others in this context. Please don't hesitate to send me an email regarding this matter; it would be appreciated. Thank you for assisting me in obtaining additional storage.

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