We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Larry Sessions's avatar
Larry Sessions
Helpful | Level 6
3 years ago

Free 1 GB extra storage offer to install Dropbox Passwords

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Dropbox Passwords
Promotions
Quota
Storage space
  • Larry Sessions's avatar
    Larry Sessions
    3 years ago

    For the record the promised extra Gig was finally credited to my account.

bethanylilili's avatar
bethanylilili
New member | Level 2

I also download Dropbox Passwords for 1GB extra but no extra space has been added

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi bethanylilili, no worries! 

 

I just sent you an email, and I'll see you there. Thanks!

  • bethanylilili's avatar
    bethanylilili
    New member | Level 2
    2 years ago

    I just replied to the email you shared, thanks 

    • Dropper1's avatar
      Dropper1
      Explorer | Level 4
      2 years ago
      Hello Dropbox Support,

      I also saw this offer on a Dropbox web page, installed and setup Dropbox Passwords but haven't received the additional storage.

      Can you look into this?
      • bjornbeskow's avatar
        bjornbeskow
        Explorer | Level 4
        2 years ago

        Hi, I have the same experience: When logging in to Dropbox, I received a popup offering 1Gb extra storage if I installed the Password app. I have installed and started using the Password extension, but have not received the promised extra storage. Can you please look into it? Thanks!

         

        /Björn

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!