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SGilbert's avatar
SGilbert
Explorer | Level 4
2 years ago

fileproviderctl crash on Mac OS

I just installed OS 13.6 and Dropbox 183.4.7058 One or both is crashing ever few minutes!  Anyone else?  Cure? Sorry for multiple posts---No indication it was posted--keeps asking me for L...
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  • Jay's avatar
    Jay
    2 years ago

    Hi SGilbert, thanks for bringing this to our attention.

     

    Could you try reinstalling the app, without uninstalling it first, by clicking this link?

     

    Keep me updated with any progress!

SGilbert's avatar
SGilbert
Explorer | Level 4

Jay,

That seems to have done it.  So you had me revert from Dropbox 183.4.7058 to Dropbox 182.4.6427.

Thank you tremendously!  It was driving me nuts!!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

No worries, glad to have helped out. Enjoy your weekend!

  • luke-at-gretel's avatar
    luke-at-gretel
    Explorer | Level 4
    2 years ago

    I just want to point out that this is likely due to a critical bug in the final release of macOS 13.6 (22G120) that causes `fileproviderctl` to crash immediately. This is due to some sort of missing code signing signature. Reinstalling Dropbox likely "fixes" it by nature of the bundled extension being re-enabled by default. The underlying bug and issue remains.

     

     

     

    see threads:

     

     

     

    • SGilbert's avatar
      SGilbert
      Explorer | Level 4
      2 years ago

      I beg to disagree.  Reinstalling 183 did not help at all, only installing 182 solved it.

      I installed OS 13.6 almost simultaneously, so it could be the problem

      In my mind, 183 has a fault.

      • luke-at-gretel's avatar
        luke-at-gretel
        Explorer | Level 4
        2 years ago
        I guess then that v 183 uses or enforces the FileProvider API while 182 doesn't. Hard to know because Dropbox doesn't publish release notes as far as I know.

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