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Forum Discussion
File A > "save as" > File B > "replace": This should work even if B is a cloud file
Hi!
I normally reassure our users that they can interact with Dropbox files "normally" without worrying too much about what's synced where (local or cloud), since Dropbox takes care of everythi...
Hi Walter,
I'm running Dropbox 145.4.4921 and I have "Your files are up to date."
I don't see my initial attempted edit to File B on the events page. But, in Finder on Mac, the timestamp on File B updated when I tried to overwrite it. It's just that the file stayed in the cloud, and the file size remained "0," so the actual edits were lost.
Later on, in consultation with Dropbox support, I manually local-synced File B, and then again attempted to overwrite it by editing File A in Photoshop and using "save as . . ." That worked, and that appears on the Events page. It just seems like an odd first step to have to take.
Thank you!
Karen
Walter
Dropbox Staff
Dropbox StaffHey corakat, thanks for dropping by our Community to share your thoughts on this.
I just wanted to let you know that your feedback has been noted and if you have anything else to add, please let us know.
Cheers!
Hi Walter!
In case it's helpful, FYI I've since realized that my "save as > replace" *did* update the cloud file with the timestamp of my new edits . . . just not with the actual file content, which was lost. That seems doubly unfortunate, since I often glance at timestamps for reassurance that my edits are saved.
This really does strike me as a bug. Generally I think Dropbox aspires to allow users to use Finder/Explorer's in-built save/move/rename/delete functions normally. This operation had every appearance of working normally, but lost my edited file. I really appreciate Dropbox taking a look at this if at all possible.
Thank you!
