We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Matthew S.
10 years agoNew member | Level 1
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Martin K.8
New member | Level 1
Dear members of Dropbox team,
today I received your e-mail about ending support for Mac OS X 10.4 and 10.5. and I want to say something about that.
I am member of small but not-dead-yet worldwide community of users of Mac computers equipped with PowerPC microprocessors. Since 2005, when Apple announced switch to Intel CPUs, support for our computers vanished from almost all kinds of applications. Dropbox was one of the last still supporting us and I want to thank you for that effort. Let me just ask you not to cut us off.
You advise us to upgrade to OS X 10.6, which will still be supported after May 18th. This makes little sense to me, since there are just seven Mac models from 2006, for which 10.6 is the final version, all newer can upgrade to 10.7. On the other hand, Mac OS X 10.4 or 10.5 is the final version for much more computers, all Apple computers from summer 2000 to the end of 2005 to be exact. There are even some 1999 Mac models that can run 10.4 and many older can be upgraded to do so - with proper CPU upgrade it's possible to use Dropbox from Mac made in 1995. So with this one step you will cut off the whole decade of computers, but you will still support seven models from 2006, some of which have less CPU power than final PowerPC models from 2005.
I started with Dropbox five years ago on my on PowerMac G5 and now I still use it on that very same PowerMac G5 with OS X 10.5 as well as on PowerBook G4 with OS X 10.4, Lenovo T400 with Linux, HP desktop with Windows 7, iPad and BlackBerry Z10. You can probably say, that removing two computers from this list will do a little harm, but the opposite is true: I have Dropbox installed on all my computers to get my data to the PowerMac G5 on which I do all my typing, programming, photo editing, etc. Two months ago I even bought Samsung camera with Dropbox support to get pictures to this desktop without wires, now my complete ecosystem will be broken with demise of its central element.
Without my PowerMac, it has no sense for me to use Dropbox on other machines and devices. Even after you stop supporting 10.4/10.5 there will probably be some ways how to sync on these systems, like installing qemu (or other x86 PC emulator) with Linux and sync Dropbox via shared folder from this emulation. But I don't want to do things this ridiculous just to have my favorite cloud service on my favorite computer. So please, reconsider support for 10.4/10.5, you still support Windows XP (2001) and our systems are no older than this one.
Thank you.
Martin Kukač, Dropbox AND PowerMac user
Notice: This is an open letter from http://vivapowerpc.blogspot.cz/2015/01/an-open-letter-to-dropbox-team.html
dale m.
10 years agoNew member | Level 1
Thoroughly agree - DB is very unique in its support across PPC and Intel machines. The notice about the change is a little dishonest in suggesting upgrading to 10.6 as anyone using 10.5.8 is on older architecture that can't run that system and certainly the DB team knows this.
I routinely move files across and among PPC and Intel macs -- please "cut us loose" without further support if you must, but PLEASE don't cut us OFF. What's the advantage in that?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!