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Forum Discussion
Matthew S.
10 years agoNew member | Level 1
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Martin K.8
10 years agoNew member | Level 1
Dear members of Dropbox team,
today I received your e-mail about ending support for Mac OS X 10.4 and 10.5. and I want to say something about that.
I am member of small but not-dead-yet worldwide community of users of Mac computers equipped with PowerPC microprocessors. Since 2005, when Apple announced switch to Intel CPUs, support for our computers vanished from almost all kinds of applications. Dropbox was one of the last still supporting us and I want to thank you for that effort. Let me just ask you not to cut us off.
You advise us to upgrade to OS X 10.6, which will still be supported after May 18th. This makes little sense to me, since there are just seven Mac models from 2006, for which 10.6 is the final version, all newer can upgrade to 10.7. On the other hand, Mac OS X 10.4 or 10.5 is the final version for much more computers, all Apple computers from summer 2000 to the end of 2005 to be exact. There are even some 1999 Mac models that can run 10.4 and many older can be upgraded to do so - with proper CPU upgrade it's possible to use Dropbox from Mac made in 1995. So with this one step you will cut off the whole decade of computers, but you will still support seven models from 2006, some of which have less CPU power than final PowerPC models from 2005.
I started with Dropbox five years ago on my on PowerMac G5 and now I still use it on that very same PowerMac G5 with OS X 10.5 as well as on PowerBook G4 with OS X 10.4, Lenovo T400 with Linux, HP desktop with Windows 7, iPad and BlackBerry Z10. You can probably say, that removing two computers from this list will do a little harm, but the opposite is true: I have Dropbox installed on all my computers to get my data to the PowerMac G5 on which I do all my typing, programming, photo editing, etc. Two months ago I even bought Samsung camera with Dropbox support to get pictures to this desktop without wires, now my complete ecosystem will be broken with demise of its central element.
Without my PowerMac, it has no sense for me to use Dropbox on other machines and devices. Even after you stop supporting 10.4/10.5 there will probably be some ways how to sync on these systems, like installing qemu (or other x86 PC emulator) with Linux and sync Dropbox via shared folder from this emulation. But I don't want to do things this ridiculous just to have my favorite cloud service on my favorite computer. So please, reconsider support for 10.4/10.5, you still support Windows XP (2001) and our systems are no older than this one.
Thank you.
Martin Kukač, Dropbox AND PowerMac user
Notice: This is an open letter from http://vivapowerpc.blogspot.cz/2015/01/an-open-letter-to-dropbox-team.html
- '- -.110 years agoNew member | Level 1
I agree with you, Martin!
One of the strongest points of Dropbox was that it was available for almost everything. Now that the Linux client uses QT which is ugly and resource hungry and buggy and no support for PowerPC macs, this is gone.
I run Dropbox on my G4 Mini, Powermac G5, two Intel Macbooks, a couple of Intel Mac Pros, where I use Bootcamp with Windows and Windows version of Dropbox and a couple of Linux laptops. Now that Linux client is of little to no use and no support for PowerPC macs I might as well go with Microsoft's service which is built into Windows and supports newer macs.
Not that I think a lot of PowerPC users are paying customers so this decision may be right business-wise, on the other hand a lot of these people also use Dropbox on other platforms/newer operating systems and recommend Dropbox to others because of that.
Windows XP support is just confusing, but actually Apple did exactly the same thing when dropped the support for 10.4 releasing no iTunes updates while supporting XP. I do know that XP has a larger user base, especially corporate so it's also reasonable from the business point of view.
While I understand the reasoning for dropping support, it's still sad. I think no new features for older macs would be okay for everyone, even no updates at all would. But why forcing them out? The only thing that comes to mind is a major protocol change. PowerPC mac users are a strong community, there are even projects poring modern software exclusively to older macs, like TenFourFox and TigerBrew, these people aren't going anywhere anytime soon. I really hope that Dropbox team reconsiders. - dale m.10 years agoNew member | Level 1
Thoroughly agree - DB is very unique in its support across PPC and Intel machines. The notice about the change is a little dishonest in suggesting upgrading to 10.6 as anyone using 10.5.8 is on older architecture that can't run that system and certainly the DB team knows this.
I routinely move files across and among PPC and Intel macs -- please "cut us loose" without further support if you must, but PLEASE don't cut us OFF. What's the advantage in that?
- Jean-Bob I.10 years agoNew member | Level 1
I agree completely with you.. I think it is a bad decision to stop supporting the Powerbook with Tiger. The Powerbook is still one of my favourite laptops to use and Dropbox has always been very important to me to synchronize data with my other PC's ( with Linux and yes, also with XP which stays supported)
- Chris M.110 years agoNew member | Level 1
Dear Dropbox,
Thank you for supporting PowerPC Macs for so long. Even when Apple itself had cut us off for many years, Dropbox was still releasing updated clients for our machines, which was greatly appreciated. Naturally, I was very disappointed to learn that you now plan to end support for OSX 10.4 and 10.5, as PowerPC Macs (of course) cannot be upgraded to later versions of OSX. This means that I will no longer be able to use my PowerPC Mac (which I use everyday) with Dropbox, and so I will have to reluctantly search for an alternative service.
If at all possible, please reconsider whether there is any way that you could continue OSX 10.4 support or at least functionality. I hope to remain a Dropbox user for many years to come. Thanks for your fantastic support in the past, and hopefully in the future also!Chris
- Chris C.810 years agoNew member | Level 1
I am in the same situation: I still continue to use a Mac Mini running 10.4 because that is the only Mac on which I have (older) versions of Adobe software. I can't upgrade to 10.6, plain and simple, and yet I need to be able to share some of the files to Dropbox. I also use a Macbook Pro running 10.6 and at work, one running 10.8.
I can't afford to buy the Adobe apps subscriptions for my home Mac, so basically Dropbox is saying too bad for you.
And to suggest accessing my Dropbox via Internet on 10.4, well, I don't use the Internet from that Mac, because the browsers are outdated. I don't get the thinking, what could be so complicated to continue letting folks use the never to be updated desktop version of DB on older Mac OSes?
- Cesare C.10 years agoNew member | Level 1
I am still using three old Macs wih G4 processors that will no longer be able to use Dropbox: AS others have indicated, upgrading the OS means ugrading all machines, which in turn means upgrading most of other software,,, I am sure the hew Macs are phenomenal, but I am on a limited budget and why should I upgrade to new vomputers, when those I have work and do all I need? So I'll have to drop dropbox, and find something else to share files across my computer and with other people at the university. Please reconsider, we do not need additional features and new versions, I am happy if the version I have just keeps working.
- Chris C.810 years agoNew member | Level 1
Cesare, you have hit the nail on the head. If I upgrade my Power PC from 10.4 to 10.6, even if that were possible, which I doubt, then I'd have to upgrade all my software, including my long-since paid for Creative Suite v 2. Not going to happen. Can't afford it. I'd like to get a clear answer as to why, technically, the Dropbox programmers feel that it is not possible to allow the old desktop version to continue working.
- Barbara B.1010 years agoNew member | Level 2
I totally agree! I maintain my older computers and use them all the time; and I use Dropbox to share files among them—and with my brother. I do understand that Dropbox might stop on-going support of these older operating systems, but why are we being completely shoved out?
It is rather ingenuous of Dropbox to request that we upgrade to OS X.6. Such an upgrade requires a new computer.
Is Dropbox being manipulated by Apple to force sales of newer Macs? I certainly hope that that is not the case, as I have always found Dropbox to be a great programme, and I have recommended it to so many other people. - Alec W.10 years agoNew member | Level 1
Totally agree with all of the above! Can't even access through the web now and I am completely stuck!! Can't afford upgrades - and tbh don't need them - but everything has now come to a halt as no DB! I beg you - please reconsider! We don't need upgrades - keep it the same! Hopefully the pressure from your supporters might change your decision.
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