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Forum Discussion

Matthew S.'s avatar
Matthew S.
New member | Level 1
10 years ago

End of support for OS X 10.4 and 10.5

Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Desktop
Dropbox Basic
Mac
Setting up the apps
ronald b.'s avatar
ronald b.
New member | Level 1

dropbox not working on my computer anymore and I have no possibity for an update to a newer system. Big, big problem. Dropbox should bring back its services to customers with older computers / systems (eg. OS 10.5.8).
Dropbox wants to be a smart digital service, I think. There must be smart solution for this problem?
Regards

Robert S.'s avatar
Robert S.
Icon for Super User alumni rankSuper User alumni
10 years ago

I'm afraid the bottom line is that there must inevitably come a point where it's simply no longer a viable proposition to continue supporting an obsolete operating system. In the case of OS X 10.4/10.5, for sound technical reasons, that point has now been reached.

Please see: https://www.dropbox.com/help/8058

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