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Forum Discussion
Anna R.5
3 years agoHelpful | Level 6
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Local, please?
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
- em7ynHelpful | Level 5
I see that support for macOS 12.3 higher is being rolled out: https://help.dropbox.com/installs/macos-12-monterey-support
But it says:
Note: Online-only files on macOS 12.3 and higher will show as zero bytes in size.
Is this always going to show as 0 bytes, or will this be rectified in November? - Rick_AHelpful | Level 6
Is there any news on the Dropbox support for macOS 12.3 and higher?
https://help.dropbox.com/installs/macos-12-monterey-support
I have a creative staff of 22 users suffering from this issues since March.
It makes it very hard to work efficiently in all the Adobe Creative Cloud apps. There are additional issues in After Effect and Premier with synced files that are not recognized and can't be re-linked unless they are moved to another folder.
- Rick_AHelpful | Level 6
Most of my staff are on MacOS 12.5.1 or higher.
In general we are having the expected issue with Creative Cloud apps containing linked assets. For example Illustrator, InDesign and After Effects all contain other files that are linked (not embedded) and can't be found or appear broken if the file is in "online-only" mode. Once the files are made availaable offline Illustrator and InDesign function normally.
However, for After Effects (and possibly Premier), we have found that linked files (images and videos) that are synced available offline return an error. that the file is damaged or the wrong format Opening the same After Effects file on a Mac running MacOS 11.x (Big Sur) dose not have the error. Re-linking the files fails unless they are moved to a new folder. Then the very same files link normally, until a different user on another computer syncs and opens the file. He will then get the same error and have to move the files again to get them to re-link. Below is a sample of the error.
 
- struckdNew member | Level 2
Seriously? All of my files are on Dropbox, organized the way I want them on Mac Finder. The new upgrade will move ALL MY FILES to a different location? And some of them will not work? This is a disaster in the making. And what happens when I try to access them on a different computer? Will the fire structures be different? How long can I avoid this upgrade?
- Nunya_BusinessExplorer | Level 4
So what happens if I don't update to MacOS File Provider?
I do not use iCloud at all, so there is no need for my files to ever be in ~/Library/CloudStorageAnd more importantly it's literally my computer, it's not Dropbox's, and it's not Apple's, it's mine, and as the owner I am the only one who gets to decide where the files go. It's completely ridiculous for Dropbox, Apple or any other tech company to think they should be able move the location of my files on their own without my permission.
I'm not interested in a boilerplate response that Apple is making you do it for blah, blah, blah reasons. I'm just going to keep clicking 'not now' every time the nag message comes up. Will my files continue to sync as expected indefinitely or is there some hard deadline where that will stop working.
If there is a deadline where it will stop working if I haven't switched to MacOS File Provider, I will switch to a competing service.- cbonargentHelpful | Level 7
Any news about MacOS 14 Sonoma and the 'old' (or latest) Dropbox ?
Anyone decided to fully update?
I'm still using Dropbox v184.4.6543 and MacOS Sonoma—works the same, nothing seems to have changed...
- Nunya_BusinessExplorer | Level 4
I do not use iCloud at all and am not signed in on my Mac, so whatever requirements are needed for Apple's ridiculous new file system don't apply to me.
More importantly, it's literally my computer I paid for it, and I'm the only one who gets to decide how my folders and files are structured. How Apple believes it's entitled to override my preference on a device I paid for is completely ridiculous. How Dropbox lets Apple decide how their software should operate is even more ridiculous.
Auto-updates are disabled on my computer, so that's not going to happen. There is a regex rule on my PiHole to block any DNS lookup with any variation the word "update" in in it. I've blocked all of Apple's bypass DNS lookups using mask-api and akadns , over 350 DOH and DNS over HTTPS domains, and I've blocked a the IP of a dozen DNS servers, and I've blocked ports 53 and 853. So there is an extremely robust set of firewall rules to deal with any device trying to evade PiHole blocking. So it's extremely unlikely Dropbox will find a way out and update on it's own.
Since there is now a deadline on the nag screen what is going to happen after that?
If Dropbox is going to stop working, then I'm going to end up canceling my subscription and switching to another service. If that's what's going to happen I'd like to start my search sooner rather than later.- Nunya_BusinessExplorer | Level 4
Why is my post buried under 23 pages of other posts instead of being its own thread like I started it as
- rfogCollaborator | Level 9
I think they mix threads with the more or less same issue. I agree with you in relation about your computer is yours, but having a not last-minute updated system is a serious security risk this days.
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