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Forum Discussion
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
Hey all,
Since Dropbox is dragging their heels on sorting out the compatibility issue with macOS Monterey 12.3+ as indicated here – https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
I had the thought to share feedback with Apple that their dropping support for the kernal extension has caused havoc for their creative customers that use these cloud based storage solutions. Perhaps if enough of us raise this issue with Apple, they'll put more effort into ensuring that the new extension / API is as functional as the previous and helping cloud providers sort out a fix. Wishful thinking.
Send your feedback here as to the problems 12.3+ has caused you with Dropbox: https://www.apple.com/feedback/macos.html
On Macrumors forum, user pasamio writes that Apple made everyone aware that the kernel used by Dropbox would be removed in future version of macOS, back in 2019! So Dropbox had the chance to prepare way early of this incoming dooming of the smart sync, which here in June 2022 still hasn't been resolved, even if Dropbox promised to do so in early 2022....
Link to forum post on Macrumors: https://forums.macrumors.com/threads/apple-confirms-macos-12-3-deprecates-kernel-extensions-used-by-dropbox-and-onedrive.2332742/page-3?post=30817183#post-30817183
This is really really unprofessional Dropbox, you made our company and my clients stuck on macOS 12.2, since you can't solve this matter. You've had all the time in the world, but instead you focused your resources on spitting out new features, instead of fixing your broken software.
I'm still repeatable trying to keep clients away from leaving Dropbox as our main collaboration platform due to this problems, and it's becoming REALLY hard to argument to keep on using Dropbox, when the solution is so broken as it is. First the arrogance reply on the M1 support, and now the broken Smart Sync which you had ages to fix.... And now macOS 13 is on it's way...
Clients are pushing for Onedrive and Sharepoint as replacement for dropbox – but now after 6 months waiting for a fix, my arguments can't hold ground anymore, which is sad, because dropbox is the better collaboration platform, but lack of support.... is disrespectful to us customers
