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Forum Discussion
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
Is there any new about when Dropbox is going to resolve the issues with Smart Sync under Monterey? They announced first support for Finder only and full support will be released in a future.
Is there an estimated date? Because, not having Smart Sync working from any application is, basically, a pain in the a**.
Megan
Dropbox Staff
Dropbox StaffMegan, my Dropbox version is 147.4.4800, and I'm referring to this limitation:
Is there any estimated ETA to get this issue solved?
I have received notification from Dropbox that some apps might have trouble opening online-only files. A link is provided to learn more and it says I should open my Dropbox folder in Finder and I will be able to access the document and download it from there. I cannot do this and get an error message saying the following :
PowerPoint found a problem with content in XXXX.pptx.
PowerPoint can attempt to repair the presentation.
If you trust the source of this presentation, click Repair.
I click on Repair and I get the following:
Sorry, PowerPoint can't read ^0.
After panicking I have discovered that the only way to access the presentation is to go to my online Dropbox, open it up, download it and then save the "Read only" presentation to my hard drive.
This is a terrible way to work. I also had a lot of trouble recently with Dropbox when I upgraded to a new computer and the transfer of files between old/new computers did not work properly. I how have two folders containing my files which is not great either. All I wanted to do was to keep all of my files on my computer hard drive and have them backed up to Dropbox, but now I find through this error that NOTHING is stored on my hard drive and I have to use this work around to be able to access my documents.
Can anyone help with this? I am close to ditching Dropbox for a different provider because I have had nothing but issues recently.
Thanks so much everyone!
- Megan
Hi rfog & Debsy, happy Tuesday!
At the moment there's no ETA unfortunately. We are still working on how to fully support macOS 12.3 (Monterey) and higher.
Also Debsy, what is the version of the app you're using on your end? Have you tried right clicking on your content, and choosing for it to be available offline?
Thanks!
Hi Megan. Like rfog The version of my Dropbox app is 147.4.4800. I terms of right clicking my content to make it available offline, do I have to do this with each file or is there a general setting I can use? e.g. turn on available offline for all content. I have to admit to burying my head in the sand with this after all of the issues I had when I upgraded my computer. I received some great support from the team but it was never really fully resolved.
