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Forum Discussion

paul20's avatar
paul20
Helpful | Level 6
3 years ago

Dropbox support for MacOS 12.3 - can we finally upgrade?

Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes.  I can find discus...
Desktop
Setting up the apps
UKD's avatar
UKD
Experienced | Level 12

dropbox Are you going to ever update your software?

dropbox Are you ever going to respond to your PAYING CUSTOMERS with more than "we're working on it"  because you've been saying it for a very long time now.

 

I've got 39TB on Dropbox, so to move it is a pain, but I will if I get more concerned over the security of our machines, because we can't upgrade our OSes to a more secure version of it.

 

dropbox you do realise WWDC is right around the corner with the more than likely launch of macOS 13 in the autumn as usual. At the rate you're going macOS 13 will be out before you've sorted macOS 12.3.

nicetriangle's avatar
nicetriangle
Helpful | Level 6
3 years ago

Any news on this? It's been a known issue for months now.

  • jeff w.44's avatar
    jeff w.44
    Helpful | Level 6
    3 years ago

    Very disappointed in Dropbox about this issue.

    • sphen's avatar
      sphen
      Collaborator | Level 8
      3 years ago
      Seriously?!?!??!? I never thought that Dropbox would have literally NOTHING to say about 12.3+ support to this day. No beta no nothing. We are extremely close to 90 days after the release of 12.3 and will not be able to prevent users from updating. What’s the deal?!
      • marksc111's avatar
        marksc111
        Helpful | Level 6
        3 years ago

        The complete absence of communication about this ever since they announced they were *starting* work on their 12.3 update—the very week 12.3 shipped, I believe, which is frankly, some of the most incompetent software development/management/whatever that I've seen since the bad old days of the Microsoft Mac team circa 1996—says so much about how rapidly Dropbox is sliding down the pan. 

         

        Hello? Is anybody listening? PLEASE update us on the status of your Mac software. Is it working as it should yet? (no.) And one of the previous posters raised an excellent point: we are paying customers, WHERE IS OUR GROVELLING APOLOGY AND REFUNDED MONEY ON A SERVICE THAT ISN'T WORKING AS IT WAS ADVERTISED WHEN IT WAS SOLD TO US?

         

        Just dreadful. 

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