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Forum Discussion
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
On the plus side I do see that there is finally native support for Apple silicon! Yea!
- Hannah
Dropbox Staff
Hi paul20, thanks for your interest in this!
We’re actively working on full support for macOS 12.3 (Monterey). You can read more info in this article from our Help Center.
Let me know if you have any questions.
Ok, so you're still working on properly supporting macOS 12.3. In the meantime, what limitations and/or bugs do we know exist if we go ahead and upgrade to macOS 12.3 without joining the beta program? I am aware that online-only files will show as zero size and may not be possible to open unless opened from the Finder.
If we upgrade to macOS 12.3/12.3.1, do you recommend we use the normal version of Dropbox, or upgrade to the beta channel?
Keeping my machine on macOS 12.2.1 is a security risk. But my data is really important to me too, and I don't like feeling like I have to balance those against each other. (I count 37 system-level security problems fixed in 12.3. Fortunately only one of those is remote code execution. 2 more problems were fixed in 12.3.1, both of which Apple says they have been told have been actively exploited.)
It's obvious that Dropbox stopped caring about their Mac software (and by extension, their Mac customers) years ago. I can't hold off updating my macOS for much longer. What you are forcing me to do, Dropbox team. is seriously reconsider my relationship with DP as my cloud-share solution. What a slide—10 years ago DP was a great Mac software developer. Frankly, I'll be glad when I can finally expunge your **bleep**ty resource-hogging crapware from my machine. Why are my fans suddenly going nuts? Silly me, just Dropbox crashing and relaunching itself in the background again, and spawning about 100 threads at 100% cpu each just to perform the initial sync yet again. The message is loud and clear (even above all that fan noise), Mac users: Dropbox doesn't want your business. So maybe it's time to go somewhere that does.
Is there an update? Dropbox promised to have this fixed in Q4 2022. Please advise! Thanks.
I think they're rolling out the updates gradually at the moment. For example you can check this support article about the changes in the update:
https://help.dropbox.com/installs/macos-support-for-expected-changesI've also seen users getting a notification in their desktop app to upgrade dropbox, after which it moved the home folder to the new CloudStorage folder inside the library.
After asking support twice (different people) and getting the worst nonsense answers from people who have zero knowledge about the issues with Mac OS, I just gave up trying to get info.
The last post on the upgrade for Mac Monterey support was in April (or have I missed something). The latest updates to Monterey, now at 12.5.1, still have issues with Dropbox. It appears, from the analysis that I have had done to my machine, that the slowdowns I am experiencing (beachballing ALL the time and slow open for apps) are linked to Dropbox. Is anyone else having the same issue?
- Only for the past 4+ years. It's the Dropbox gold standard of mediocre software we keep coming back for. My solution recently is to revoke Dropbox's login at startup privileges and only launch it now and then to let it sync, then quit the app again. Which is a terrible way to live but better than letting DP waste your Mac's resources...
