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Forum Discussion

johnshansen's avatar
johnshansen
Helpful | Level 6
3 years ago

Dropbox Passwords has disappeared from Safari and Chrome

I installer Dropbox manager on my new M1 Max MacBook Yesterday with no problems. Today its disappeared iin Saqfari and also the poolbar icon in Crome.   Tried to reinstallering (inscluding rein...
Dropbox Passwords
Setting up the apps
  • johnshansen's avatar
    johnshansen
    3 years ago

    in the end Re-installing OS (repair) (half a day old machine!) solved it 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Henk M., what versions of Safari and Firefox are you running on your Mac, and what OS version are you on?

Henk M.'s avatar
Henk M.
Explorer | Level 3
3 years ago

The latest versions off course!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Sorry to jump in here, Henk M.!

     

    Have you tried reinstalling the Passwords extension, to see if that helps?

    • Henk M.'s avatar
      Henk M.
      Explorer | Level 3
      3 years ago

      That's the first thing I always try! In Firefox it works again after reinstall but not in Safari, nothing shows up!

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Thanks for the update here, Henk!

         

        Do you mind if I reach out to you via email, so we can check this out internally?

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