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Forum Discussion
johnshansen
3 years agoHelpful | Level 6
Dropbox Passwords has disappeared from Safari and Chrome
I installer Dropbox manager on my new M1 Max MacBook Yesterday with no problems.
Today its disappeared iin Saqfari and also the poolbar icon in Crome.
Tried to reinstallering (inscluding rein...
- 3 years ago
in the end Re-installing OS (repair) (half a day old machine!) solved it
Hannah
3 years agoDropbox Staff
Hey johnshansen, thanks for bringing this to our attention.
If you haven't already, can you please restart your computer and check again?
After restarting, if it's still not there, can you also try reinstalling it?
Let me know how it goes.
If you haven't already, can you please restart your computer and check again?
After restarting, if it's still not there, can you also try reinstalling it?
Let me know how it goes.
- johnshansen3 years agoHelpful | Level 6
Reporting a problem almost all people have resterted as you suggest - why not go into trying to solve the issue?
- johnshansen3 years agoHelpful | Level 6
in the end Re-installing OS (repair) (half a day old machine!) solved it
- johnshansen3 years agoHelpful | Level 6
Now a couple of days later the Dropbox Password Manager have disappeared in Safari.
Repairing/reinstalling macOS Monterey did not fix it this time.
Have to find another solution as lack of password manager is quite impossible for me.
- Walter3 years agoDropbox StaffHey johnshansen - sorry to hear you're having issues with this.
Could you please let me know if you see the Passwords extension listed in your browser's extensions?
If not, you can try downloading it anew from this page.
Let me know how it goes.
- johnshansen3 years agoHelpful | Level 6
BUT the "solution" did not last - Password Manager gone again!!! (I'l give it 48 hours ...)
- Walter3 years agoDropbox StaffThanks for keeping me in the loop johnshansen - much appreciated.
Would it be OK if I send you an email to investigate this internally?
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