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Forum Discussion
Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism tha...
- Hi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
Nancy
Dropbox Staff
Dropbox StaffHi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
Early Access?
It isn't even a beta, it is a request to be considered for early access to a maybe someday beta that you cannot get right now.
I use PathFinder as my Finder substitute and enhancement. Because in general on the Mac, Apple makes good OS systems and very mediocre application software. I cannot stand Finder. It's has not be significantly improved since it was released with the first Mac in 1984.
Now that I stupidly updated to Monterey, all my Dropbox files show as 0 bytes. I sure hope if I deleted any on the Mac believing there was something wrong, I wasn't deleting them on Dropbox, and they'll reappear on the next sync.
But I cannot launch or use or view any Dropbox file that is online only. I must access them from the Dropbox web page, and download them. They are not usable from the Dropbox App on my Mac.
I think Dropbox has a lot of chutzpah, charging me full price for a crippled app. It isn't as if Dropbox didn't have access to Monterey beta software and developers notes for a year before it was released.
Why do Dropbox users need to wait for some future update to Monterey before this gets fixed?
I realize Apple is constantly shuffling the deck and changing the basic underpinnings of how their software works, usually with zero consideration to any third-party developers who products are seriously affected by anything Apple changes to "improve security" (translation: To make your Apple computer harder to use, more complex, with more processes running in the background and therefore more likely to perform poorly.)
When is Dropbox going to fix this?
I am having this EXACT issue, and have already been on with Dropbox Support for two hours! The first hour, they kept saying it was the other apps (that I couldn't open the DB files on) that had the issue. Then they said 'oh wait, yes you are right'. The second hour was 'It's Apple's fault' with absolutely no way to help me. They're still happy to charge me $150 per month though!
This and the weird limitation of the backup feature(you can't select any folders you want) made me cancel my professional account and I'm now looking for alternatives.
From what I can till Apple announced these changes long time ago which means Dropbox had a lot of time to react, but they did almost nothing. Now they have had some kind of beta software that I don't get even if I have selected early releases for months.
You really need to step up your game Dropbox.
Wow, what a nightmare! What exact version of Monterey is it that you've upgraded to? Is it 12.3? I'm still on 12.2.1 for fear of something like this happening.
All of Monterey is bad. Many new processes like triald that all use up CPU and Apple isn't telling users what they do. Still getting CPU Frequency throttling where the temperature sensors are not hot and the system throttles the computer by lowering the speed of the CPU and via kernel task giving the CPU lots of useless tasks to run to make the CPU too busy to respond to the user.
I am in the process of creating a new user, and moving over all the files in my Download, Desktop, and Picture folders. Every user has their own set and Apple has made to provision for easily creating a new user profile that duplicates your current profile.
I've installed TG-Pro to create my own fan curve which helped keep the fans from going screaming crazy at 6,500 RPM and monitor all 18 of the temperature sensors.I also got iStat to monitor CPU load and frequency. There are hundreds of online requests for help relating to Monterey running poorly on Intel hardware. So far, Apple is blaming the users and not accepting any responsibility. They're happy Intel users are suffering poor performance on their computers, so we will all be so dissatisfi
Remember Apple accidentally on purpose made sure that iOS updates made users phones run worse than before the update. Apple got sued over that one and lost the case.
So, now on top of all these problems, I have to deal with Dropbox not being fully compatible Monterey.- @fog what method are you referring to when you said you can duplicate user profile?
