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notredruide's avatar
notredruide
Helpful | Level 5
10 months ago

DropBox Locks Up System While Syncing (Linux)

For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the w...
Desktop
Sync
  • Здравко's avatar
    Здравко
    10 months ago

    Hi notredruide,

    Try following list of commands:

    killall dropbox
sudo apt-get purge dropbox
rm -rf ~/.dropbox*
wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb
sudo apt-get update
sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb)
rm dropbox_2020.03.04_amd64.deb
    sudo apt-get update
sudo apt-get upgrade
dropbox start -i

    Execute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.

    Hope this helps.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi notredruide, thanks for bringing this to our attention.

 

Could you try reinstalling the app, without uninstalling it first, to see if this helps?

 

Keep me updated with any progress!

notredruide's avatar
notredruide
Helpful | Level 5
10 months ago

Thanks Jay. Unfortunately I seem unable to reinstall Dropbox on my Linux installation at the moment. If I open Ubuntu Software and search for Dropbox, I just get a spinning propeller thingie. If I download the latest version and right click Open With / Software Install, I get a window that says "loading application details," and nothing happens. If I try the command line (sudo apt install dropbox), I get "Package 'dropbox' has no installation candidate." Is there a repository I need to install? Anyway, pending further suggestions on that front I'm going to dry using cpulimit as recommended by DerSpitz.

  • DerSpitz's avatar
    DerSpitz
    Explorer | Level 4
    10 months ago

    Hallo,

    versuche doch bitte mit "sudo apt install gdebi" den paketinstaller "Gedbi" zu installieren. Dieser kann deine Original-Dropbox....den prüfen und zeigt dir vielleicht fehlende Pakete oder die Ursache der Fehler an.

    DerSpitz

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