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Forum Discussion
Dropbox Hijacks Camera Mac/OS
Hi. I have a Sony Alpha connected to my Mac using the Imaging Edge Webcam software. It's important for Zoom video to work for me. However, if I have dropbox running I get the error message "Failed...
I have the exact same issue. MacOS Ventura 13.3.1, running on a Apple M1 Max.
Dropbox v 174.4.5852, not sure what you mean by "the Dropbox desktop app's exact status"?
The error message displayed is:
"Failed to connect to the camera due to conflict with the function of another applications that are running..."
Exiting Dropbox solves the issue, so it is obvious to me that Dropbox is locking a file or device.
The other webcam in my system does not suffer from this issue.
Jay
Dropbox Staff
Dropbox StaffHi JonnyBergdahl, have you tried disabling the camera upload feature in the Dropbox desktop application preferences?
I do not use Dropbox for camera uploads so yes, it is disabled.
regards;
/jb
- Jay
Could you try unchecking the first tick on that preferences page, to prevent external drives from being detected, to see if this helps?
I unchecked all of them does not make any difference.
