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Forum Discussion
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
I've been having the exact same problem for months.
Had given up on it for a while and today decided to give it another go.
No matter how often I go through with the steps, and no matter how often I reboot my machine or un- and reinstall Dropbox, I keep ending up in the same situation with the same message.
M1 MacBook Pro 16"
Problem appeared with Monterey, now I'm on Ventura 13.4
Dropbox Version v174.4.5852
Dropbox has Full Disk Access and Accessibility switched on.
I've read the 14 pages of comments and tried everything that was suggested, to no avail.
Tried the "Advanced Reinstall" as described here.
(Which had its own problems, as when I tell Dropbox in "Advanced Settings" as per item 8.2 of the Mac instructions to use the existing directory ~/Library/CloudStorage (where my Dropbox data lives), it comes back with an error that it can't create the Dropbox folder. D'uh.
So I point it to ~/Dropbox and then after installation, it's pointing to the right folder regardless.)
No matter, result is the same, see square one.
What else can I try?
Thanks for any help with this.
I too have been dealing with this for months. These things I know: 1 - hover over DB menu bar says "up to date 174.4.5852; 2 - if I look into my Library/Application Support/Dropbox I see the dropbox.app which is 174.4.5852; and I also see a folder DropboxMacUpdate, which includes logs that I cannot read, other than the file date (today); 3 - if I look at Library/Dropbox I see an app DropboxMacUpdate.app; 4 - if I look at my Applications folder in Finder, I see Dropbox.app which is 173.4.6706 and says last opened today.
These things I do not know: 1 - How to get the badge saying "Dropbox for macOS is now ready. Update Dropbox to use on the latest version of macOS. Get started." to go away. I have gone through the process many times. I have restarted my computer many times, and the badge never goes away.
I have an iMac 2021 M1 16 GB Ram 1 TB storage MacOS Ventura 13.4. My Dropbox seems to work fine, but I am frustrated that this issue still persists. I suppose I could move everything to my 2 TB iCloud account.
I must amend this. I ran the update one more time, and now in my Applications folder, the Dropbox version is the current one, 174.4.5852. The badge is still there on the DB icon in my menu bar.
