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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
2 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Desktop
Install
Mac
Notifications
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Grokitas, thanks for bringing this to our attention.

 

Could you try clicking the various sections of the desktop app, such as Sync history and so on, and ensure that no yellow notifications appear there?

 

Keep me updated with any progress!

mike15gp's avatar
mike15gp
Explorer | Level 4
2 years ago

I am having the same issue of going through the entire "Dropbox for macos is now ready" process, several times, restarting, doing it again and again and again; restarting and doing it again. I have Dropbox as a login item on my 2021 M1 iMac running the most current version of Ventura. If I hover over the DB icon in my menu bar it says 168.4.4802 is up to date, whereas in Finder/Applications is shows my version as 168.4.4923, which I believe is the current version.  If I quit DB from the menu bar, and then start up from within Finder/Applications, it places the DB icon back up there on my menu bar, but hovering over it still shows 168.4.4802 is up to date. I'm really getting tired of this.

  • glenncogar's avatar
    glenncogar
    Helpful | Level 6
    2 years ago

    I'm really sick of this issue too and how long it seems to have been an issue without resolution.  I was interested in your post mike15gp and so I looked to see which versions I had displayed in the menu bar and in the Applications folder on my Mac, both appear to be 168.4.4802 so I don't seem to have exactly the same symptoms as you

    • mike15gp's avatar
      mike15gp
      Explorer | Level 4
      2 years ago

      I must apologize; I misspoke, and it's important to acknowledge that I did. I said that in Finder/Applications, my DB version was 168.4.4923. In fact it was 161.4.4923, which would not seem to be the current version.  Everything I previously said about following the update process is accurate. I still show a badge in DB on my menu bar, wanting me to update.  DB is working fine otherwise.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi mike15gp, how are you today?

         

        Can I send you an email, in order for us to have a closer look into this?

         

        Let me know! 

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