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Forum Discussion
Dropbox for MacOS is now ready
I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Walter
Dropbox Staff
Dropbox StaffHi sixstringbuzz, sorry to hear you're having issues with this.
Can you please clarify if you've given Dropbox full disk access as outlined here?
Also, did you reboot your computer since you first noticed this at all?
Let me know and we'll take it from there.
Hello Walter,
Thank you for the reply. I confirmed that Dropbox did already have Full Disk Access. There is no Dropbox item in my Accessibility settings, however. On my OS 13.2 Accessibility settings, I have sections for Vision, Hearing, Motor and General, and none have Dropbox as an item under them.
After confirming these settings, I restarted my machine and clicked through the upgrade process again, initiated by the banner notification in my Dropbox App, and that worked! The Dropbox folder has moved to Cloud Storage and everything appears to be in the new Dropbox configuration.
Thank you for your help!
- Walter
Glad to see it's sorted now and thanks for keeping me in the loop too sixstringbuzz
See you around the Community and take care!
I'm having the exact same problem, and I did what worked for the other user--gave full access in the Privacy settings for Dropbox, and then restarted. Still having the same issue. I get the notification in the Task Bar to update, I click and it says it will take 55 minutes, it closes Dropbox and asks me to log in and resync, and then the notification in the Task Bar shows up all over again.
I am having the exact same problem
