We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
2 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Desktop
Install
Mac
Notifications
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey nuce60, thanks for reaching out to us about this.

 

I moved your post to this thread, which is relevant to your issue.

 

Can I send you an email, so we can investigate a bit further?

Tailspin1's avatar
Tailspin1
Explorer | Level 4
2 years ago

I just updated my MacBook Air to Ventura 13.1. Dropbox as an app keeps "unexpectedly" quitting. I can access my Dropbox on lin.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Tailspin1, have you tried rebooting your device? How many files do you have on your Dropbox account approximately?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    What happens if you click the link in that notification now?

    • PaulHarder2's avatar
      PaulHarder2
      Helpful | Level 5
      2 years ago

      It took only a few minutes to work through the procedure, perhaps because most of my Dropbox-hosted files had been set to online-only in the previous upgrade.  After completion, I rebooted, found that there is a new Dropbox location in Finder, and the Dropbox icon in the menu bar no longer has that notification flag. I'm at v165.4.4300 now.

       

      Looks like it worked. Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!