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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
2 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Desktop
Install
Mac
Notifications
nuce60's avatar
nuce60
Helpful | Level 5

I've been updating dropbox about a dozen times and the notification is still saying to update it!! What do I need to do??

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey nuce60, thanks for reaching out to us about this.

 

I moved your post to this thread, which is relevant to your issue.

 

Can I send you an email, so we can investigate a bit further?

  • Tailspin1's avatar
    Tailspin1
    Explorer | Level 4
    2 years ago

    I just updated my MacBook Air to Ventura 13.1. Dropbox as an app keeps "unexpectedly" quitting. I can access my Dropbox on lin.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Tailspin1, have you tried rebooting your device? How many files do you have on your Dropbox account approximately?

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      What happens if you click the link in that notification now?

      • PaulHarder2's avatar
        PaulHarder2
        Helpful | Level 5
        2 years ago

        It took only a few minutes to work through the procedure, perhaps because most of my Dropbox-hosted files had been set to online-only in the previous upgrade.  After completion, I rebooted, found that there is a new Dropbox location in Finder, and the Dropbox icon in the menu bar no longer has that notification flag. I'm at v165.4.4300 now.

         

        Looks like it worked. Thanks!

  • nuce60's avatar
    nuce60
    Helpful | Level 5
    2 years ago

    Hi there yes you can!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi nuce60! 

       

      I’ve logged a ticket for you instead, so that we can look into this further. 

       

      Please reply back to me, when you’ve got some free time.

      • David F.61's avatar
        David F.61
        Helpful | Level 7
        2 years ago

        Didn't see a way to open a ticket myself, so thanks for doing that. I'm seeing this on two different Macs using the same account.

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