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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
2 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Desktop
Install
Mac
Notifications
nuce60's avatar
nuce60
Helpful | Level 5
2 years ago

I've been updating dropbox about a dozen times and the notification is still saying to update it!! What do I need to do??

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey nuce60, thanks for reaching out to us about this.

     

    I moved your post to this thread, which is relevant to your issue.

     

    Can I send you an email, so we can investigate a bit further?

    • Tailspin1's avatar
      Tailspin1
      Explorer | Level 4
      2 years ago

      I just updated my MacBook Air to Ventura 13.1. Dropbox as an app keeps "unexpectedly" quitting. I can access my Dropbox on lin.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Tailspin1, have you tried rebooting your device? How many files do you have on your Dropbox account approximately?

    • nuce60's avatar
      nuce60
      Helpful | Level 5
      2 years ago

      Hi there yes you can!

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi nuce60! 

         

        I’ve logged a ticket for you instead, so that we can look into this further. 

         

        Please reply back to me, when you’ve got some free time.

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