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Forum Discussion

Grokitas's avatar
Grokitas
Explorer | Level 3
2 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
Desktop
Install
Mac
Notifications
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Michael N.28, how are you today?

 

It'll sound trivial, but have you tried restarting your device, before moving along with the process one more time?

 

Let me know more!

Michael N.28's avatar
Michael N.28
Collaborator | Level 8
2 years ago

Rebooting would be problematic at the moment. The machine (iMac) is shared between my wife and I. To reboot I'd need to close all the files that she has open. But, she's an attorney with lots of client confidentiality issues, so I don't feel comfortable doing that without her presence. We will be on the road beginning tomorrow until after New Year's Day.

 

So, rebooting will have to wait until she has time to log out. (There are downsides to being busy and successful.)

 

It seems crazy to have to reboot anyway.

  • dms1979's avatar
    dms1979
    Explorer | Level 4
    2 years ago

    i have this exact same issue and i have tried rebooting just keep getting the red 1 dot up on the dropbox icon 

    (macbook pro ventura M1)

    i have even tried downloading the new installer from your site and reinstalling. same thing happens. 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Michael N.28, thanks for keeping us in the loop on this. I'm glad to see it's sorted out for you now. 

       

      As for you dms1979, can you please let us know if you're still having issues with this? 

       

      Thanks so much and happy 2023!

      • Michael N.28's avatar
        Michael N.28
        Collaborator | Level 8
        2 years ago

        This problem seems to affect many users, but we have scant information from DropBox as to what causes the issue or what efforts are being made to fix it. It doesn’t exactly inspire confidence. 

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