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bamsematt's avatar
bamsematt
New member | Level 2
7 years ago

Dropbox fails to start with Windows 10

Dropbox doesn't start at startup in Windows 10.  Tried reboot. No luck.  It's been doing thos for some time and sometimes it does start. But not the last couple of days.    Not listed in services...
Desktop
Setting up the apps
Sync
  • occamman's avatar
    occamman
    7 years ago

    This was happening to me, but I finally found a solution after trying removing and reinstalling, and starting as administrator, neither of which worked.

    In Win10 I went to Windows' "Startup Apps" setting, and lo and behold DropBox was set to "off". I set it to "on", and all is well.

     

Norah's avatar
Norah
Icon for Dropbox Staff rankDropbox Staff
7 years ago
 
Hi bamsematt, welcome to Dropbox Community!
 
In this case, I would suggest you to reinstall the Dropbox software you have currently installed on your computer.
 
First, make sure you save and quit ALL programs that access files in the Dropbox folder and follow the steps below:
 
1) Stop Dropbox (If needed):
 
  • Click the Dropbox icon in the system tray at the bottom of your screen.
  • Click on the gear icon in the Notifications panel and select "Quit Dropbox".
 
2) Uninstall Dropbox:
 
Keep in mind that if Dropbox was installed by a Windows administrator in Program Files, you will need admin permissions to remove the application.
 
  • Click on the Start button on the bottom left of your screen, and select "Control Panel" (7), or type Control Panel at the Start screen or start menu, and click on it (10, 8).
  • Click "Uninstall a Program".
  • Select Dropbox from the list of programs and click "Uninstall".
 
3) When the uninstall finishes, reboot your computer. This will make sure the uninstall is complete and then Download and install the newest version of Dropbox here.
 
Let me know if this helps!
  • taavi511's avatar
    taavi511
    Helpful | Level 5
    7 years ago

    I have exactly the same problem, only dropbox shows on notification area. it says starting and after some time starting it just dissapares, I have uninstalled dropbox and installed it agan several times, but still no luck

    • ebernardino's avatar
      ebernardino
      Explorer | Level 4
      7 years ago

      Yes. This happens to me. Support responded me saying that there was nothing they could do and cancelled my subscription. For some reason I uninstalled Dropbox yesterday all over and started over. Worked again. I had to pause the sync for half a day and when I started again, same problem. The crashing.

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