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R2more's avatar
R2more
Helpful | Level 5
7 years ago

Dropbox crashing on Android

For about a week now, Dropbox is crashing on my Android 5.1 phone (Kernel 3.10.65+).  Latest version of Dropbox I have installed is v.114.2.12   I cleared app and phone cache, uninstalled, reinstall...
Android
Error Messages
Mobile
Setting up the apps
  • Jane's avatar
    Jane
    7 years ago
    Thanks for reporting Carlo (mcharlie)! I’m currently gathering all cases through our Official Support channel, so I’ve made sure to create a ticket on our system on your behalf. You may have a look at your inbox at your earliest convenience & I’ll do my best to follow-up with you asap. Thanks again!  
Ihor's avatar
Ihor
New member | Level 2
I have the same issue with drobox v.114.2.12 and v.116.2.4. I'm using Android v5.1, OS name is Flyme 6.2.0.0G
Ihor's avatar
Ihor
New member | Level 2
7 years ago
Btw, issue isn't reproducible for me in v112.2.8
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    I appreciate it that you've tried to work on that on your own Ihor & thanks a lot for pinging me here on the matter. I’ve already created a ticket on your behalf on our system, in order to gather all relevant info. Once you reply to me, I’ll make sure to follow-up with you asap. Thanks again for your report & I'll be awaiting your next email!  

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