We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.
The ...
Megan
Dropbox Staff
Dropbox StaffHey raulgrangeiro, welcome to our Community!
Thanks for the video, and all the added info. When did this start happening on your end?
Do you notice the same behavior on both of your devices I'm assuming, right?
Let me know more, and we'll take it from there!
I've received an update for the daemon, the version 204.4.5420 is now installed, but the problem persists.
BenDBXCommunity Manager
Hi raulgrangeiro,
Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!
Ben
Thanks for the reply, BenDBX. I'll be waiting for it.
God bless you!
In the meantime, is there a way to access the Dropbox Preferences? E.g. via the command line?
I don't know if it's a stable solution (will it survive a reboot??), but a recommendation in this thread https://ubuntuforums.org/showthread.php?t=2498274 worked for me (after fixing a typo).
sudo apt --reinstall nautilus-dropboxworked perfectly.
Hi dhlocker,
It's fine that it's working for you. One problem less. 😉
You cannot rely that it's a stable solution though. Actually you cannot rely that it's a solution at all!
'nautilus-dropbox' is deprecated package and only a metapackage. The only thing it does is dependency of (link in fact to) the actual packet - named 'dropbox'. That's it - nothing more. It's known that there is lot of imperfections in Dropbox application and it sometimes work in inconsistent way. Some negligible changes (or changes that should be negligible at least) very often change the application behavior, unfortunately. The mentioned command cannot do anything since its object is empty package; in 'nautilus-dropbox' is no any real content. That's why as this package' description, Dropbox set "This is a transitional dummy package. It can safely be removed.". So, better uninstall it completely and let only the installed already 'dropbox' package (that keeps the actual content).
Good luck to all of us and let's hope Dropbox development will get to better coding style (at some future point).
Well, the .deb I installed was https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2024.04.17_amd64.deb Not sure why it thought it was nautilus-dropbox, but that's where I am.
That didn't solve for me, the command reports I have mismatched dependencies and this action breakes nautilus-dropbox, so the reinstalation doesn't continues.
Hi raulgrangeiro,
You don't have any issue with your 'dropbox' package, so don't even try to fix it; there is nothing to fix. Everything in the package is working, as seems. What doesn't work is the Dropbox daemon - something that is NOT part of any package! So any package reinstall is meaningless (or unlikely to solve something at least).
Hope this sheds a little light on the matter.
