Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

raulgrangeiro
Helpful | Level 6
4 months ago
Hi, Megan,

I've being using Ubuntu since version 23.10 at Febuary 2024, and it's happening since then.

Yes, I noticed this behavior on both machines.

The machine where I recorded the video has the following hardware:

Notebook: Acer A515-45-R6BL
OS: Ubuntu 24.04 LTS x64
Desktop Enviroment: Gnome Shell 46 on Wayland
CPU: AMD Ryzen 7 5700U
GPU: AMD Radeon Vega 8
RAM: 20 GB DDR4 3200MHz
SSD: WD SN530 512GB M.2
raulgrangeiro
Helpful | Level 6
4 months ago
I've received an update for the daemon, the version 204.4.5420 is now installed, but the problem persists.
- BenDBX
  Community Manager
  4 months ago
  Hi raulgrangeiro,
  
  Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!
  
  Ben
  - raulgrangeiro
    Helpful | Level 6
    4 months ago
    Thanks for the reply, BenDBX. I'll be waiting for it.
    
    God bless you!
- dhlocker
  Explorer | Level 4
  4 months ago
  I don't know if it's a stable solution (will it survive a reboot??), but a recommendation in this thread https://ubuntuforums.org/showthread.php?t=2498274 worked for me (after fixing a typo).
  sudo apt --reinstall nautilus-dropbox
  worked perfectly.
  - Здравко
    Legendary | Level 20
    4 months ago
    Hi dhlocker,
    It's fine that it's working for you. One problem less. 😉
    You cannot rely that it's a stable solution though. Actually you cannot rely that it's a solution at all!
    'nautilus-dropbox' is deprecated package and only a metapackage. The only thing it does is dependency of (link in fact to) the actual packet - named 'dropbox'. That's it - nothing more. It's known that there is lot of imperfections in Dropbox application and it sometimes work in inconsistent way. Some negligible changes (or changes that should be negligible at least) very often change the application behavior, unfortunately. The mentioned command cannot do anything since its object is empty package; in 'nautilus-dropbox' is no any real content. That's why as this package' description, Dropbox set "This is a transitional dummy package. It can safely be removed.". So, better uninstall it completely and let only the installed already 'dropbox' package (that keeps the actual content).
    Good luck to all of us and let's hope Dropbox development will get to better coding style (at some future point).