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Forum Discussion
fssbob
2 years agoCollaborator | Level 10
Dropbox Backup Won't Back Up Encrypted APFS External Drives
I finally found the Dropbox FAQ that explains why I've never been able to use the new Dropbox Backup program on my external drives: "Note: Encrypted APFS drives aren't supported."
Apple recomme...
Hannah
Dropbox Staff
Hey fssbob, thanks for your post here.
At this time, encrypted APFS drives are not supported for external drive backup, as you've seen in our article.
There are no known plans to support this kind of drive in the future, however, I'll pass your comments along to our team.
We appreciate your feedback and we're always looking for ways to make Dropbox better.
Let me know if you have any questions!
Garry16uk
2 years agoNew member | Level 2
That is ridiculous. It makes Dropbox massively less useful. But what makes me angry is that I had to spend hours messing about in settings and then an hour chatting to them on support before even they realised why my drives could not be added! If you are aware of this it should be stated in advance to save peopple all this hassle1
- Walter2 years agoDropbox Staff
Hey Garry16uk - thanks for your feedback on this.
It's been noted in our system - please let us know if you have anything else to add.
- Garry16uk2 years agoNew member | Level 2
Thank you , and just to add that I am looking at alternatives for my renewal, because it's a pretty basic requirement to have my personal data encrypted and has been standard for many years now.
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