We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox Backup - 2 Questions
I'm currently on the Dropbox Plus plan and work on a MacBook Pro. I want to be able to work on files inside my home desktop/document folders, rather than working on them in the Dropbox folder. Dropbo...
Hi thethinman, thanks for writing back to me.
When trying to enable the Computer backup, you should see an error that mentions the path that's already in iCloud.
It would indicate that the feature hasn't been enabled for said path.
Megan
Dropbox Staff
Dropbox StaffHi thethinman, I'd be happy to answer this one for you!
In regards to your first question, my answer is actually the same, the support agent you talked to has already provided. I think the reason we suggest that, is to be extra safe when it comes down to your files.
Backing them up, making sure everything can be found online, and then deleting is the safest route.
Not saying that if you delete what's already in the Dropbox folder, and start from scratch that'll cause issues. Essentially you can go on about this the way you feel safer, and most comfortable doing.
As for your second question, if your paths are being used by iCloud too, then the Computer backup isn't going to be enabled. You can have a look into this here.
I hope this clarifies. If you have any other questions, let me know.
Megan, a question about this statement in the Dropbox instructions: If any of the folders are already backed up to another cloud storage provider (like iCloud, OneDrive, or Google Backup and Sync), disable those backups and ensure your files are back in their original folders on your computer. (If you’re not sure how, consult that company’s help center).
Will Dropbox automatically not back up a folder that is already being backed up by iCloud? In other words, if I fail to disable an iCloud backup for a folder I've chosen for my Dropbox backup, will Backup automatically leave that off the backup without causing any issues? I ask because there are a few folders in my finder which I am not sure are backed up by iCloud. One example is the Music folder. In iCloud drive there is a "Music" checkbox, which I have checked, so presumably it is backing up everything that is in the "Music" folder in Finder, but I don't actually know. There is also a Pictures folder, in which I have some pictures that I don't think were ever put into the Photo app. and therefore, I don't think are being backed up by iCloud, as I think that only backs up the official Photos app.
Thanks,
Mike
- Megan
Hi thethinman, thanks for writing back to me.
When trying to enable the Computer backup, you should see an error that mentions the path that's already in iCloud.
It would indicate that the feature hasn't been enabled for said path.
Got it, thanks so much Megan!
😀
- Megan
