We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
thethinman
3 years agoHelpful | Level 5
Dropbox Backup - 2 Questions
I'm currently on the Dropbox Plus plan and work on a MacBook Pro. I want to be able to work on files inside my home desktop/document folders, rather than working on them in the Dropbox folder. Dropbo...
- 3 years ago
Hi thethinman, thanks for writing back to me.
When trying to enable the Computer backup, you should see an error that mentions the path that's already in iCloud.
It would indicate that the feature hasn't been enabled for said path.
Megan
Dropbox Staff
Hi thethinman, I'd be happy to answer this one for you!
In regards to your first question, my answer is actually the same, the support agent you talked to has already provided. I think the reason we suggest that, is to be extra safe when it comes down to your files.
Backing them up, making sure everything can be found online, and then deleting is the safest route.
Not saying that if you delete what's already in the Dropbox folder, and start from scratch that'll cause issues. Essentially you can go on about this the way you feel safer, and most comfortable doing.
As for your second question, if your paths are being used by iCloud too, then the Computer backup isn't going to be enabled. You can have a look into this here.
I hope this clarifies. If you have any other questions, let me know.
thethinman
3 years agoHelpful | Level 5
Thanks Megan!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!