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Forum Discussion

Fuquan's avatar
Fuquan
Explorer | Level 3
3 years ago

Dropbox application not installing on MacOS Ventura

Hi I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
Desktop
Install
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Hey Fuquan, thanks for bringing this to our attention.

     

    Can you try to install the application from this link and let me know what happens?

     

    Thanks so much!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Fuquan, thanks for bringing this to our attention.

 

Can you try to install the application from this link and let me know what happens?

 

Thanks so much!

Fuquan's avatar
Fuquan
Explorer | Level 3
3 years ago

Thanks, Hannah, That worked. 😉

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Happy to hear that, Fuquan!

     

    If you need anything else, make sure to let us know.

     

    Have a great week ahead!

    • janak1's avatar
      janak1
      Explorer | Level 3
      3 years ago

      Hi Hannah,

      I also have a macbook installed with Mac OS Ventura. 

      Tried installing the dropbox app through the link shared with you. But still the app is not able to run. I get notified regarding permission error saying  couldn't start dropbox. 

       

      please help me out

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey janak1, thanks for letting us know about this.

         

        Do you happen to have the .txt file with the error log to show us? A screenshot would be perfect.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Glad to hear that janak1 

     

    See you around the Community and take care!

    • Denis_98's avatar
      Denis_98
      Explorer | Level 3
      2 years ago

      Hi,

      On the same topic, I had to reinstall the Dropbox app after upgrading to Ventura. Seems to work OK but the Dropbox icon on the menu bar - very handy to monitor the activity - has disappeared. Any solution please ?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Denis_98, are you using any apps on your device that could be hiding the Dropbox icon on the menu bar?

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