You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

afk's avatar
afk
Explorer | Level 3
4 years ago

Dropbox app crashing on Android 11

Hi, I just changed my old phone for a pixel 4a, with android 11, and I can install the dropbox app from the play store just fine. The problem is that I can not open it. As soon as it shows the drop...
Android
Install
Mobile
Setting up the apps
  • Jay's avatar
    Jay
    4 years ago
    Hi afk, thanks for messaging today!

    We're not experiencing any similar issues to this currently..

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting your device, and reinstalling it?

    Keep me updated with any progress!
afk's avatar
afk
Explorer | Level 3

It was not the devices. I do not know what happened but uninstaling and reinstalling did the trick.

 

Thanks!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
No worries, thanks for the update, afk!

Enjoy your week ahead!

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