Download option no longer available

Open is completely useless for me, it just opens in preview. If I open the image on its own and then save to downloaded it comes in as a peep squeak of a film completely useless.  Faffing around with the 'open' function, randomly it seems to convert to download - and I've managed in 20 mins to download 1 image properly as a full resolution file.  PLEASE BRING BACK THE DOWNLOAD FUNCTION, I'm with others on this, Ridiculous!  A waste of our time.

I agree, please add the DOWNLOAD button. Absolutely ridiculous not having the option.

I'm having the same issue, and have been for days. Hopefully there will be some sort of response here

Some of us still WANT the download option. Angry that it's been automatically removed. Can't DB just add the Open button for those that want it, and still leave the Download option there?

Michael P.,

If you're seeing the Open option instead of Download then you already have the file on your computer. If you'd like a copy instead of the syncing file in your Dropbox folder, you can locate the file in your Dropbox folder and copy it to any other location on your computer.

Why would you like a non-syncing copy of the a file that you already have in the Dropbox folder on your computer?

Michael P.,

Thanks for explaining your workflow a bit. In the past when you downloaded a copy of a file from the Dropbox website, what did you next do with it?

In essence, the Links folder I create for each project is a time-capsule. I can't have the projects directly link to my desktop DB folders, because those automatically update when files are replaced with newer versions with the same name. I don't always want that. Sometimes, a particular project is better with previous versions of the art. And since I never know which pieces of art may or may not be updated at any given point in the future, I need to keep ALL the files on an island as it were--in their own Links folder that is NOT synced with the local DB folders. Does that make sense?

Michael P.,

Thank you for the additional information.

Providing both a Download option and an Open option would mean everyone would have to understand the distinction between the two and choose accordingly in order to benefit from the functionality. Overall, Download is not as good of an option as Open. Dropbox strives to seamlessly sync people's files. When a file is downloaded from the Dropbox website, what is downloaded is a static copy which does not sync. No new changes made by another person or on another device will ever sync to it and for new changes to be reflected in Dropbox the file would have to be manually uploaded. The Open option uses the synced file on the person's computer which will be kept up to date as expected.

For your specific case, you could do one of:
- After clicking "Open" you can "Save As" the file from within application which opened into another folder.
- Find the file locally on your computer. If you start your search when you are inside of the Dropbox folder, by default the results you see will be limited to the Dropbox folder.

Yes, we definitely need the download option.

Thanks!

I've noticed the button is available in Safari and not in Chrome, so... just use Safari ;-)