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Forum Discussion

Michael P.66's avatar
Michael P.66
New member | Level 1
10 years ago

Download option no longer available

Suddenly, the "download" option has disappeared from the page and drop-down menus. I can do anything else to my files, but there is no longer an option to download. Any thoughts?

Download
Setting up the apps
  • JoshK's avatar
    JoshK
    10 years ago

    When you're viewing a file on Dropbox.com that's synced to your computer by the Dropbox desktop application, you'll see an Open option instead of Download. Clicking Open will open the file on your computer and automatically sync back any changes you make. When viewing a file that isn't synced on your computer, you'll continue to see the Download option.

    More information is available on our Help Center: https://www.dropbox.com/help/8571

  • Suki N.'s avatar
    Suki N.
    New member | Level 1
    9 years ago

    I have to download in order to upload to Google Photo where I organize all my photos in order for our business to run smooth. I have to be able to download entire folders or else half my day is wasted opening and saving each file separately. Not productive at all.

    Please re-instate the download feature. Lots of people need hard copies, not just files floating in a cloud.

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