We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Stuwhitt's avatar
Stuwhitt
Helpful | Level 6
2 years ago

Downgraded from File Provider after signing out then back in to the app

Upgraded!!! my Dropbox installation on my work M1 MacBook Pro to the File Provider version, the app had a Beta badge in the top left which was downloaded from the link on the DropBox website. So fa...
Desktop
Dropbox Plus
Mac
Setting up the apps
  • Stuwhitt's avatar
    Stuwhitt
    2 years ago

    I have now left the Mac running and the file provider appears to be working now, the beta badge has reappeared on the app, the app version is V180.4.4912

Stuwhitt's avatar
Stuwhitt
Helpful | Level 6

The prompt to upgrade to file provider is back, previously the app was stuck on indexing

Stuwhitt's avatar
Stuwhitt
Helpful | Level 6
2 years ago

I have now left the Mac running and the file provider appears to be working now, the beta badge has reappeared on the app, the app version is V180.4.4912

  • Calvin2DBX's avatar
    Calvin2DBX
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Stuwhitt,

     

    Excellent! Great to hear you're back on track!

     

    Keep me posted in case of anything else!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!