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Baron STJ's avatar
Baron STJ
Explorer | Level 4
4 years ago

Desktop, Documents and download files "not in Default Location"

Just migrated data from old MacBook Pro to new 16" MacBook Pro 2021 with M1 Pro chip. Updated from Big Sur to Monterey My Dropbox icon which used to be in menu bar has disappeared. I want it rest...
Computer Backup
Desktop
Mac
Setting up the apps
Sync
  • Walter's avatar
    Walter
    4 years ago
    Hey Baron STJ, thanks for using Dropbox and sorry to hear you're having issues with this.

    Based on the error you're getting, it seems that you enabled the computer backup feature on your computer. Are your Desktop, Documents and Downloads folders in their default locations or have you moved them somewhere else?

    In regards to the missing icon, to resolve this problem, could you please try the following steps:
    1. Click on the Apple icon in the top left hand corner of your screen
    2. Select System Preferences...
    3. Then Security & Privacy
    4. Select the Privacy tab
    5. To make changes, you will need to click on the lock icon, and enter your macOS password
    6. Select Full Disk Access
    7. Check the box beside Dropbox
    8. Select Accessibility
    9. Check the box beside Dropbox
    10. Now please, attempt to restart the Dropbox desktop app.
    Let me know how it goes!
Veritaszzzz's avatar
Veritaszzzz
Explorer | Level 4
3 years ago

I installed Dropbox a few days back and i just found out my entire desktop was moved into C:\Users\My Username\Dropbox\My PC (My PC Name)\Desktop. Is there anyway I can restore my desktop to its default location? 

 

I have already checked the other posts and they somehow don't work for me:

1) I've tried moving back to default however it keeps popping out an error saying the filename is too long.

2) I tried manually moving the file back to C:\Users\My Username\Desktop but it wouldn't show it on my desktop

 

Thanks in advance

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey there, Veritaszzzz, I hope you're doing well! 

     

    It seems you're referring to our Computer Backup. Have you followed these steps when trying to disable it? 

     

    Let me know more! 

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