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Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
CCM D.
9 years agoNew member | Level 2
Hey guys,
It seems like there are a number of discussions here. At my office our only concern is that we need to be able to sync an existing folder. So far, only files inside the "\Dropbox\" folder will sync. That's just not good business process. We are looking forward to being able to specify our own folder. It's the only way we would make a real investment in the software.
Personally speaking, at home I have had my Dropbox folder on an external USB drive - as the primary location - for several years without incident, loss, etc. Whenever I go out of town the drive is unplugged and stored in my safe. When I plug it back in, Dropbox syncs it up normally without issue. Not sure why there are so many reported problems here but it works great for me. A good analogy is the mobile app - why would the app have problems the moment I lose my data connection? To me it is exactly the same methodology with portable media. Once an external/removable/portable media is connected it syncs normally just like the app does when you regain data signal. This point reveals that they are using different - and conflicting - syncing rules with their desktop app than they are with their mobile apps.
It doesn't seem like it should be any big deal to simply build that rule into all versions of the app. As a Product Manager it's a key requirement I would give the development team.
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