We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
Syibly Avivy A.
9 years agoNew member | Level 1
@Victor W, I am re-install my windows 10 yesterday and also when re-install the dropbox, found those error note "The folder already contains a Dropbox directory" (I put in drive D)
This what I did:
- Click cancel
- Go to preference
- Account --> Remove (unlink) all account
- Sign out from Dropbox
After that do from start again
- Open dropbox
- this time, there's "Advanced setting" appear. (see image from Simpson above)
- click this advanced setting
- Move the target forlder to our Dropbox folder
- Done
Then all synched automatically (no need to download hundreds giga again :)
Good luck !
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!