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Forum Discussion
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
Tom_H
Super User alumni
Super User alumniYou should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
I was having the same issue. Thanks, Tom. Worked like a charm.
This does not provide a solution.
What I have now is one user re-uploading everything from the Dropbox directory into another directory called Dropbox (User/Dropbox/Dropbox) which is pointless.I cannot target the original Dropbox folder from the second Windows User account because the installer will not work unless it creates an entirely new Dropbox folder in a location where one does not already exist. I also cannot uninstall Dropbox from one Windows user, only all of them at once.
This should not still be a problem in my opinion. I don't know why I continue to pay for the service. I would be better off hosting my own redundancy at home.
The only solution I could think of would be if I temporarily rename the folder I intend to share on both users (_Dropbox_), install Dropbox to the intended share location by letting it create and name the Dropbox folder all by itself and immediately pause synchronization, then copy everything from the original folder (_Dropbox_) into the newly created one and hope that the synchronization doesn't break everything -- in which case I would have a temporary backup of the original folder, but that sort of defeats the purpose of paying for redundant cloud storage with a broken installer?
