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Forum Discussion
Eric A.5
10 years agoHelpful | Level 5
Desktop Application Will Not Allow Existing Dropbox Folder to Be Used. Error: "The folder already contains a Dropbox directory."
I have been a happy user of Dropbox for years. Until recently . . .
Dropbox recently quit working properly. The latest issue today was that it failed to load the "platform plugin windows." The ...
- 10 years ago
You should not select the Dropbox folder but the folder you wish Dropbox to be placed in. Then it will be installed in that folder.
If its on a 2nd drive and not in a folder, simply select the Drive in the chooser window.
At least this is what I am thinking based upon your post. I made this same issue at first when trying to move Dropbox all those years ago.
The installer will let you choose the location. It on the last screen before it closes under the advanced settings. Many users myself included think Dropbox was already being installed in the default location at this point in the process but it was still waiting.
Ajax4Hire
New member | Level 2
Just schlogged thru another Microsoft Windows update
and now, Dropbox has "forgotten" my DropBox folder location.
After signing in, Dropbox for Windows is furiously downloading Gigabytes of data to my C:\User\User\Dropbox folder WHICH IS NOT, NOR HAS IT EVER BEEN THE CORRECT LOCATION.
Irritatedly, I stop Dropbox, sign-out! sign back in, wade thru the 2-factor authentication AGAIN, and finally point Dropbox to the correct folder AGAIN.
I don't have the same level of problems with OneDrive, nor with Google Folders.
I am rapidly aproaching the position that as an Android user, Google is the way to go.
It is not that I don't know how, it is I don't want to have to retrain Dropbox on every Microsoft Windows computer I use everytime an update happens.
I'm using Microsoft Windows so I already have enough irritation.
Confusion(Confusius younger brother) once said;
Irritating people is NOT a successful long term business model.
Sanchez
8 years agoDropbox Staff
Hey Ajax4Hire,
I’m sorry to hear about this. Can you tell me what version of Windows you are using, and if this has happened before?
Please let me know so I can get this info to our developers for review.
Thanks!
- vbi7 years agoNew member | Level 2
Im reinstall windows, install dropbox, select existing folder and get it:
its really not good, guys...
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
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