We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
umsachs
4 years agoExplorer | Level 3
Couldn't Start Dropbox error
on new Mac, installed dropbox, and received this message when trying to connect on desktop Couldn't start Dropbox This is usually because of a permissions error..... please contact Dropbox su...
- 4 years agoHey umsachs, welcome to our Community and thanks for using Dropbox!
Could you please try an advanced reinstall and let me know how it goes?
Thanks!
Fran29
3 years agoExplorer | Level 4
I have this problem too. I have already gone through the suggested tick box exercise. How do I do an advanced reinstall? Thanks for your help. (BTW I tried using the BOT and it thought I wanted to delete my Dropbox - not helpful!)
- Walter3 years agoDropbox StaffHey Fran29, sorry to hear about this.
You should be able to perform an advanced reinstall as outlined here.
Let us know if you have any other questions.- Fran293 years agoExplorer | Level 4Thanks very much for your reply. Sorry if this is a dumb question but can I just confirm that this will only reset the App on the particular device I’m using and won’t affect the content files or other people accessing them etc. Thanks
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!