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umsachs's avatar
umsachs
Explorer | Level 3
4 years ago

Couldn't Start Dropbox error

on new Mac, installed dropbox, and received this message when trying to connect on desktop   Couldn't start Dropbox   This is usually because of a permissions error..... please contact Dropbox su...
Desktop
Error Messages
Mac
Setting up the apps
  • Walter's avatar
    Walter
    4 years ago
    Hey umsachs, welcome to our Community and thanks for using Dropbox!

    Could you please try an advanced reinstall and let me know how it goes?

    Thanks!
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey umsachs, welcome to our Community and thanks for using Dropbox!

Could you please try an advanced reinstall and let me know how it goes?

Thanks!
  • umsachs's avatar
    umsachs
    Explorer | Level 3
    4 years ago

    Thanks, that worked perfectly.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      No biggie umsachs - I'm happy to hear you're back up and running again.

      See you around the Community and stay safe! 
      • Haseman's avatar
        Haseman
        New member | Level 2
        4 years ago

        Hey! 

         

        I have the same problems, but this solution didn´t work. What can I do? Thanks!

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