We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

organik's avatar
organik
Helpful | Level 6
10 months ago

Can't leave beta on Mac

I have uninstalled and reinstalled, opted out of new releases, repeatedly clicked "leave beta" but dropbox insists on installing the beta.

What a nightmare.  

 

What am I missing?  The beta has been an absolute train wreck.

Beta build
Desktop
Mac
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey organik! Sorry to hear that. 

     

    Can you let me know what’s the exact app version you see when hovering over the small Dropbox icon in your menu bar? 

     

    That’ll help assist you further.

    • sterpstra's avatar
      sterpstra
      Explorer | Level 3
      9 months ago

      193.4.5594 Same issue here but I don't have the Leave Beta Experience option. And I also have no access to my files. Well done Dropbox!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hey sterpstra - sorry to jump in here, but the version you mentioned is the latest, stable version of the desktop app - not a beta one. 

         

        Could you let us know some additional information about the issue you're facing so that we can assist further? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!